Support

We read every message and reply by email as soon as we can.

Or use the feedback page to report a problem or suggest something.

Before you write

Many questions are answered in the FAQ and the troubleshooting guide.

What to include

The ConvoArk version (shown in the popup) and your Chrome version (chrome://version).
Which site: ChatGPT, Claude or Gemini, and your operating system.
Which format you chose: HTML, Markdown or PDF.
What you did, what you expected, and what happened instead.
The amber rows of the save report or the error text (a screenshot is fine). If a save failed, “Copy diagnostics” in the popup gives a short summary without any conversation text; paste it if you want to.

Your privacy

Please don’t send conversations or saved files unless you decide to and are sure they hold nothing private. We can almost always help without them. We never need, and will never ask for, your account, password or cookies.

How we handle what you send us is described in section 9 of the privacy policy.